OverviewTechnical Product Manager (contract) role at Capgemini. This position requires domain-specific technical expertise, avionics knowledge, English fluency, and proven technical team management skills. You will act as the product expert, manage customer inquiries, analyze feedback, and lead bug fix and enhancement prioritization.ResponsibilitiesServe as the primary product expert, providing accurate technical support to customers and internal teams.Analyze tickets raised by customers, identify root causes, and create accurate bug and enhancement tickets in Agility.Prioritize bug fixes and enhancements, track development progress, and validate changes prior to release.Interpret customer feedback and product issues to provide leadership and guidance to development teams.Deliver accurate solutions to customers through workarounds or software fixes.Ensure all product updates meet quality standards before delivery.Manage technical support processes for all domain-specific products used by customers.Provide reporting and oversight for technical team activities.Technical ProfileStrong knowledge of avionics systems and related technologies.Proficiency with product lifecycle management and issue-tracking tools (e.G., Agility).Experience in technical support processes and product validation/testing.Ability to translate customer issues into actionable development tasks.Functional ProfileAbility to manage and report on technical team activities.Strong communication skills to interact with customers, development teams, and stakeholders.Analytical skills to interpret feedback and identify improvement opportunities.Leadership in prioritizing and overseeing bug fixes and enhancements.Skills SummaryCore Expertise:



Avionics systems and product domain expertiseProduct lifecycle managementTechnical support and troubleshootingBuild & Testing ToolsProduct validation and QA processesOther Tools & TechnologiesAgility or similar issue-tracking platformsSoft SkillsStrong communication and interpersonal skillsLeadership and team management capabilitiesAnalytical and problem-solving mindsetAbility to prioritize effectively under pressureCompensation & BenefitsThe pay range that the employer in good faith reasonably expects to pay for this position is $37.37/hour - $58.39/hour. Our benefits include medical, dental, vision and retirement benefits.Company & ComplianceApplications will be accepted on an ongoing basis. Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. We are an equal prospect employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.Location & SenioritySeniority level: Mid-Senior levelEmployment type: ContractJob function: Product Management and MarketingIndustries: IT Services and IT ConsultingMississauga, Ontario, Canada; Toronto, Ontario,Canada; Richmond Hill, Ontario,Canada (remote or on-site applicability may vary).#J-18808-Ljbffr

📌 Technical Product Manager (Contract) - $37.4 - $58.4 An Hour (Toronto)
🏢 Capgemini
📍 Toronto