Join Highbeam as a Solutions Engineer, facilitating seamless onboarding for brands in business banking and cash management. Leverage your technical skills and customer-centric approach to enhance integrations and improve experiences.
In this pivotal role, you will guide both new and existing customers through smooth onboarding experiences. Collaborate with Product, Engineering, and Customer Success teams to troubleshoot and streamline processes, ensuring each brand adopts Highbeam's innovative platform with confidence. Your expertise will shape efficient integration workflows and enhance customer satisfaction across the board.
Key Responsibilities:
• Lead onboarding processes for diverse customers
• Guide integrations across financial tools and services




• Collaborate with teams to resolve issues effectively
• Create onboarding documentation and checklists
• Manage multiple projects and keep customers informed
Requirements:
• 3+ years in onboarding or solutions roles
• Strong communication skills with technical concepts
• Detail-oriented and process-driven mindset
• Familiarity with APIs and financial systems
• Adaptability in a rapid-paced startup environment
Be the trusted partner that enhances customer experiences at Highbeam using your onboarding and implementation expertise.
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📌 Solutions Engineer for Highbeam (Toronto)
🏢 Highbeam
📍 Toronto