OverviewGet AI-powered advice on this job and more exclusive features.This range is provided by TekRek. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeCA$160,000.00/yr - CA$180,000.00/yrHybrid | Toronto, ONAbout the CompanyWe’re partnered with a fast-growing AI software company transforming how enterprise organizations convert complex documentation into structured, actionable data. Their platform supports mission-critical workflows across highly regulated industries, helping global customers modernize legacy processes through automation and intelligence.Backed by top-tier investors and trusted by leading financial institutions, the company is scaling its Client Services and Technical Solutions function to support continued enterprise growth.The OpportunityThis role sits at the intersection oftechnology, leadership, and customer delivery. As Senior Manager, Technical Solutions, you’ll lead a highly skilled team responsible for architecting, delivering, and optimizing complex customer integrations with a modern SaaS platform.You’ll act as a senior technical authority within the client services organization, partnering closely with customers, internal delivery teams, product, and engineering to ensure scalable, secure, and successful implementations. This is a hands-on leadership role suited to someone who enjoys solving complex problems while building strong, repeatable delivery practices.What You’ll Be Responsible ForTechnical Leadership & Solution DesignOwn the technical strategy and execution for enterprise customer implementations and integrationsAct as a trusted technical partner to senior client stakeholders, guiding solution design decisionsDesign integration approaches leveraging APIs, data models, and analytics toolingTranslate complex business requirements into transparent,



scalable technical architecturesCollaborate closely with engineering and product teams to align customer needs with platform capabilitiesOperational ExcellenceEstablish and improve delivery processes that enable consistent, high-quality technical outcomesDrive best practices around system configuration, versioning, and quality assuranceBalance responsiveness to customer needs with long-term scalability and maintainabilityImprove intake, prioritization, and triage of technical requests across teamsLead, mentor, and grow a small, high-performing technical solutions teamCreate an environment that encourages ownership, curiosity, and structured problem-solvingSupport team members as they navigate ambiguity and evolving customer requirementsSet clear expectations and provide hands-on guidance where neededQualifications8+ years of experience in solutions architecture, technical consulting, or enterprise SaaS deliveryStrong background in API integrations, SQL-based data systems, and analytics or BI toolingExperience working with enterprise or regulated customers (financial services a strong plus)Proven ability to communicate complex technical concepts to both technical and non-technical audiencesPrior experience leading or mentoring technical teamsStrong organizational skills with a pragmatic, problem-solving mindsetComfort operating in environments where requirements evolve and clarity is built through executionWhy This RoleLead the technical backbone of enterprise customer delivery for a scaling AI platformInfluence how complex customers adopt and scale mission-critical technologyWork closely with product and engineering while remaining deeply customer-facingHybrid Toronto role with flexibility and senior-level ownershipOpportunity to shape processes, teams, and long-term technical strategySeniority levelMid-Senior levelEmployment typeFull-timeJob functionSoftware DevelopmentReferrals increase your chances of interviewing at TekRek by 2x#J-18808-Ljbffr

📌 Senior Manager Technical Solutions - C$160,000 - C$180,000 A Year (Toronto)
🏢 TekRek
📍 Toronto