Step into a energetic Key Lead position at Knix, enhancing customer satisfaction and team effectiveness. Join us as we expand in Mapleview and redefine the apparel shopping experience.
As a Key Lead with Knix, you'll foster an inclusive environment that empowers customers and motivates your team. Your role will focus on driving sales through effective coaching, adapting to real-time challenges, and setting a standard for customer service excellence. Passionate about the Knix brand, you’ll influence customer loyalty while managing team performance during peak hours.
Key Responsibilities:
• Lead by example in customer engagement and support
• Coach and develop Sales Associates during peak traffic
• Use sales insights to enhance floor operations
• Guide customers in selecting the right fit
• Support visual merchandising and training processes
Requirements:
• Over 2 years in a retail leadership role
• Proven success in driving team performance
• Ability to interpret KPIs for actionable outcomes
• Skillful in conflict de-escalation
• Flexible availability accommodating peak hours
Become a driving force in shaping the Knix customer experience at our Mapleview location.
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📌 Dynamic Key Lead Role at Knix (Burlington)
🏢 Knix
📍 Burlington