Lead the customer service team for the Regional Municipality of Wood Buffalo in Fort McMurray. This permanent full-time position emphasizes operational excellence, team leadership, and customer relationship management.As the Customer Service Supervisor, you will drive exceptional service delivery while mentoring a passionate team. This role requires strong leadership, operational oversight of municipal services, and continuous improvement initiatives. Experience in customer service within a fast-paced workplace and previous supervisory experience are essential for success.Key Responsibilities:- Lead recruitment, scheduling,



and team performance management- Oversee municipal service operations and communications- Resolve escalated inquiries and enhance service delivery- Maintain financial controls and cash handling protocols- Drive continuous improvement initiatives within the departmentRequirements:- Five years of customer service experience required- Two years of leadership experience required- Knowledge of municipal laws and operations- Diploma in Business Administration or related field- Strong organizational and communication skillsUtilize your leadership, operational expertise, and commitment to service excellence to enhance customer experiences in Fort McMurray.#J-18808-Ljbffr

📌 Customer Service Supervisor In Fort Mcmurray - C$129,438 - C$136,834 A Year (Wood Buffalo)
🏢 Regional Municipality of Wood Buffalo
📍 Wood Buffalo