Enhance guest experiences as a Team Member dedicated to service excellence. Engage with customers through outstanding product delivery and warm hospitality.
In this role, you will be pivotal in creating welcoming environments for guests. You will greet guests promptly, ensure order accuracy through attentive practices, and prepare products following established guidelines. Your responsibility includes professionally addressing any guest concerns while upholding cleanliness and safety regulations.
Key Responsibilities:
• Promptly greet guests at the front counter and drive-thru
• Operate with S.E.T. principles for consistent service
• Confirm order accuracy by repeating back to guests
• Maintain proper hygiene and cleanliness standards
• Record product temperatures and manage logs
Requirements:
• Robust commitment to guest service and positivity
• Ability to handle multiple tasks simultaneously
• Detail-oriented in following preparation protocols
• Familiarity with health and safety standards
• Dependable and able to communicate effectively
Take pride in delivering exceptional service while ensuring compliance with operational standards and safety practices.
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📌 Guest Experience Team Member - Service Focus (Oakville)
🏢 Tim Hortons
📍 Oakville