Casual (less than 35 hours per week) MSU Band A (Steps 1-8): $16.845 - $24.515 per hour. July 29, 2026

About Us

MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton's diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional cooperative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.
Our comprehensive undergraduate university offers 55 programs to more than 20,000 full- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.

MacEwan University is seeking Front Desk Associates for up to 2 casual opportunities with our Campus Services department. You will be responsible for providing customer service and clerical functions in Round House and Hospitality Services.



You will also be performing opening and closing front desk duties under the direction of management.

Key responsibilities include:

- Providing accurate and timely customer service by helping customers;
- Making bookings and assisting with set-up for meetings/events;
- Providing prompt and effective resolution of customer service complaints and inquiries;
- Processing invoice transactions; and
- Completing daily tasks to comply with daily operations.

Skills

You will have:

- The ability to use word processing, spreadsheet, and database applications at a basic level;
- The ability to use social media platforms to create materials for Hospitality events;
- Excellent organizational skills; and
- The ability to follow oral and written instructions.

Qualifications

- A minimum of a high school diploma.
- A minimum of 1 year of related retail experience.
- A minimum of 2 weeks of general courses or training in databases and spreadsheet applications.
- Experience with marketing and Canva would be considered an asset.
- An equivalent combination of education and experience may be considered.

Position Requirements

- This position is on campus only.

When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:





This position is included under the MacEwan Staff Union Collective Agreement.

MacEwan University is committed to fostering the principles of equity, diversity, and inclusion within our community, and we are dedicated to removing barriers that have been historically encountered and are currently experienced by some members of our society. We welcome and encourage applications from Indigenous peoples, racialized persons, visible minorities, women, persons with disabilities, sexual and gender minorities, and members of all equity‑deserving groups. We believe that the diversity of our students, staff, and faculty serves as a strength of our institution and benefit to society. We are committed to ensuring full and inclusive participation for all in our community.

Accessibility Statement

We strive to provide an inclusive and barrier‑free work environment, beginning with the hiring process. If you require accommodation, we want to ensure you have the support you need to showcase your abilities. Please contact and we will support you to the best of our ability.

Personal Information Collection Notification
The personal information collected through MacEwan University’s application for employment and is used to determine your qualifications for employment. If your application progresses to the next stage of the hiring process, this information may be shared with non‑HR members of the hiring committee and interview panel. This collection is authorized by section 4(c) of the Protection of Privacy Act. For questions about the collection of personal information, contact Human Resources at or phone .

#J-18808-Ljbffr

📌 Front Desk Associate Campus Services (Edmonton)
🏢 MacEwan University
📍 Edmonton