Drive business process excellence as an ITAM Process Consultant at SoftwareOne. Engage with clients, optimize processes, and utilize ServiceNow expertise to achieve successful outcomes.
This role calls for a seasoned consultant who can effectively lead process analysis efforts and engage with various stakeholders. With 5-7 years of experience in functional consulting and a deep understanding of the ServiceNow platform and ITAM practices, you will lead workshops, define requirements, and validate solutions. Your advisory role positions you as a key consultant in delivering value through excellence.
Key Responsibilities:
• Conduct end-to-end business process discovery across ServiceNow
• Design future-state solutions based on ITAM principles




• Facilitate cross-functional workshops for requirements definition
• Manage complex inputs with clarity and structure
• Document processes, user stories, and project deliverables
Requirements:
• 5-7 years in business process analysis or consulting roles
• Hands-on experience with ServiceNow ITAM
• Certify in ServiceNow CSA and CIS-SAM
• Excellent communication and facilitation skills
• Experience managing multiple initiatives concurrently
Strengthen your consulting influence with SoftwareOne and champion ITAM solutions.
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📌 ITAM Process Consultant with SoftwareOne (Calgary)
🏢 SoftwareONE
📍 Calgary