Become a key player at Dialpad as a Senior Software Development Engineer in Test focused on quality assurance for AI solutions. Innovate testing frameworks for complex AI interactions within a hybrid workspace.
Dialpad is looking for a Senior SDET to lead the automation of testing processes for our AI Voice Agent services. This position entails creating comprehensive automated tests that span UI, APIs, and back-end services, driving quality improvements for a responsive customer service experience. Deep collaboration with engineering teams is essential to foster a culture of quality and efficiency.
Key Responsibilities:
• Lead end-to-end quality efforts for agentic workflows
• Develop automation tools and frameworks for testing




• Maintain metrics for system performance and quality
• Ensure 80%+ coverage on critical automation tasks
• Integrate QA checks in continuous delivery pipelines
Requirements:
• Over 5 years in software development or testing
• Proficient in Python or Java
• Familiarity with cloud-native architectures and SaaS
• Hands-on experience with AI technologies
• Bachelor's degree or equivalent experience
Join Dialpad and contribute to transformative AI quality engineering in customer communications.
#J-18808-Ljbffr

📌 Quality Assurance Engineer for AI Systems (Kitchener)
🏢 Dialpad Japan
📍 Kitchener