Acumatica is seeking a Manager, Application Support to lead a team of Support Engineers and deliver exceptional customer service. You will balance advanced technical escalation with people leadership to drive performance and satisfaction across our global customer base.
The role combines coaching, prioritization, and cross-functional collaboration to ensure SLAs are met and product knowledge remains top-tier. This position emphasizes a customer-centric culture and continuous improvement.
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📌 Lead ERP Application Support – Distribution (Montreal)
🏢 Acumatica
📍 Montreal
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