Enhance customer experience as a Technical Leader at Cisco, spearheading complex projects and leveraging automation to boost efficiency. Your expertise will define technical standards and drive product improvements based on user feedback.
We are seeking a skilled Technical Leader with a solid background in project leadership and mentoring. Your role will involve designing test environments and resolving critical escalations while advocating for customer needs. You will manage advanced technologies in data centers and enterprise networking, ensuring optimal outcomes through automation and AI.
Key Responsibilities:
• Lead complex technical projects and establish standards
• Apply automation and AI for improved project outcomes
• Design test environments and manage escalated issues




• Mentor team members and enhance technical skills
• Represent Cisco at industry events and advocate for enhancements
Requirements:
• Bachelor’s degree with 8+ years or Master’s with 6+ years
• Expert-level certification (e.g., CCIE) required
• Bilingual in Canadian French + English
• Proficient in data center and networking technologies
• Advanced skills in automation and security protocols
Utilize your technical leadership skills to make a significant impact at Cisco in improving customer experiences.
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📌 Technical Leader in Customer Experience (Montreal)
🏢 Jobtailor
📍 Montreal