Forklift certification preferred

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Build your career in logistics and help shape the future of fulfillment. We're looking for passionate people who want to make an impact.

Fulfillment Center Supervisor

Fulfillment Center Operations

August 18, 2024

Lead our fulfillment center team as a Fulfillment Center Supervisor, overseeing daily operations and ensuring efficient fulfillment processes.

Full Time

Mississauga, ON

$55k-65k

Position Overview

We are looking for an experienced and motivated Fulfillment Center Supervisor to lead our fulfillment center operations team. This is an excellent opportunity for a hands‑on leader who thrives in a fast‑paced environment and is passionate about operational excellence.

Primary Responsibilities

- Supervise and lead a team of 15-20 fulfillment center associates
- Conduct daily team meetings and safety briefings
- Provide coaching, training, and performance feedback to team members
- Schedule and coordinate staff assignments to meet operational demands
- Foster a positive and productive work environment

Operations Management

- Oversee daily fulfillment center operations including receiving, storage, picking, and shipping
- Ensure adherence to standard operating procedures and safety protocols
- Monitor productivity metrics and implement improvements to meet KPIs
- Coordinate with transportation team for efficient loading and dispatch
- Manage inventory accuracy and cycle counting programs

Quality & Safety

- Maintain high standards of accuracy and quality in all fulfillment center operations
- Enforce safety regulations and conduct regular safety inspections
- Investigate and report any workplace incidents or safety concerns
- Ensure compliance with OSHA regulations and company safety policies




- Lead safety training initiatives and promote safety awareness

Process Improvement

- Identify opportunities to streamline fulfillment center processes
- Implement best practices to improve efficiency and reduce costs
- Collaborate with IT team on fulfillment center management system optimization
- Participate in continuous improvement projects and lean initiatives
- Analyze operational data to identify trends and improvement opportunities

Required Qualifications

Experience & Education

- High school diploma or equivalent required
- 3-5 years of fulfillment center operations experience
- Minimum 2 years of supervisory or team leadership experience
- Experience with fulfillment center management systems (WMS)
- Forklift certification preferred

Leadership Skills

- Proven ability to lead and motivate teams
- Strong communication and interpersonal skills
- Conflict resolution and problem‑solving abilities
- Experience with performance management and employee development
- Ability to work effectively in a diverse, multicultural workplace

Technical Competencies

- Proficiency with WMS and inventory management systems
- Knowledge of fulfillment center equipment and material handling procedures
- Understanding of shipping and receiving processes
- Basic computer skills including Microsoft Office
- Familiarity with barcode scanning systems

Physical Requirements

- Ability to lift up to 50 pounds occasionally




- Comfortable working in a fulfillment center environment
- Ability to stand and walk for extended periods
- Capability to work in varying temperatures
- Available to work flexible schedule including overtime when needed

What We Provide

Compensation Package

- Competitive salary: $55,000 - $65,000 annually
- Performance-based annual bonus chance
- Comprehensive benefits package including health, dental, and vision
- Company‑paid life insurance and disability coverage
- Employee assistance program

Career Development

- Clear advancement opportunities within the organization
- Leadership development programs
- Cross‑training opportunities in different departments
- Tuition reimbursement for relevant education
- Professional development budget

Work Environment

- State‑of‑the‑art fulfillment center facility with modern equipment
- Strong safety culture with comprehensive training programs
- Collaborative team environment
- Employee recognition programs
- Company‑sponsored team building activities

Why Choose Supership?

Our Culture

- Emphasis on safety, quality, and continuous improvement
- Open communication and collaborative decision‑making
- Recognition and rewards for outstanding performance
- Commitment to work‑life balance
- Diverse and inclusive workplace

Growth Opportunities

- Potential advancement to Operations Manager roles
- Cross‑functional training opportunities
- Leadership mentorship programs
- Internal promotion preference
- Support for professional certifications

Supership is committed to employment equity and encourages applications from all qualified candidates. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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📌 Fulfillment Center Supervisor (Mississauga)
🏢 Supership
📍 Mississauga