Join Fraser Health as a Quality Officer concentrating on patient care quality improvement. This hybrid role integrates client feedback management with a commitment to enhancing service delivery.
You will play a pivotal role in liaising between patients, families, and healthcare professionals, ensuring that concerns are addressed promptly and effectively. Your background in healthcare legislation will empower you to resolve issues while fostering a supportive environment for patient rights and quality improvements throughout the organization.
Key Responsibilities:
• Facilitate comprehensive management of client feedback
• Ensure compliance with relevant healthcare legislation
• Provide guidance on the resolution of complaints




• Compile reports on client relations issues for leadership
• Promote best practices in patient care quality initiatives
Requirements:
• Bachelor's Degree in a health profession
• Three years of direct client relations experience
• In-depth knowledge of healthcare laws and processes
• Solid conflict resolution and communication skills
• Ability to prioritize tasks in a dynamic environment
Enhance the quality of patient care and client relations at Fraser Health by bringing your skills and dedication.
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📌 Quality Officer for Patient Care at Fraser Health (Surrey)
🏢 Fraser Health
📍 Surrey