VP, Operations

We are looking for a VP, Operations to join our growing team in Montreal.

About Us

Centric Brands is a leading lifestyle brand collective that designs, sources, markets, and sells high‑quality products in the Kids, Men’s, and Women’s apparel, Accessories, Beauty, and Entertainment categories. The Company’s portfolio includes licenses for more than 100 iconic brands. Centric Brands is headquartered in New York City, with offices in Montreal, Toronto, Los Angeles, Greensboro, London, and Hong Kong. For more information, please visit .

Benefits

- Industry‑competitive salary
- Advantageous benefits plan (medical, dental, vision and more)
- RRSP / DPSP (match up to 4%)
- Virtual care – Dialogue
- Generous vacation
- Sick days
- Flexible hours
- Hybrid schedule
- Summer Fridays (half day)
- Company events
- Birthday gift
- Sample sales
- Brand discounts
- Gym discount
- Training, development & career advancement opportunities
- D&I; committee that is shaping the future of diversity, equity, and inclusion at Centric Brands through workshops, resources, and inspiring conversation

Responsibilities

- Manage and oversee the Division’s Distribution, Logistics, Customer Service, Order Management, and Business Operations.
- Develop and execute a strategic plan that leverages Centric’s scale and infrastructure to maximize opportunities, grow revenue and profit, and minimize expenses.
- Drive operational excellence and implement best practices to achieve world‑class supply‑chain and logistics operations that align with the business.
- Drive innovation through people, process, and technology and maximize supply‑chain functions.
- Evaluate back‑end operations, develop and execute strategies to run more efficiently and enhance operational efficiency.
- Establish processes to support change and focus on continuous and sustainable improvement.
- Integrate new businesses as needed.




- Deliver business results by working cross‑functionally with brand operations executives and shared‑services teams.
- Partner with Sourcing, Production, and Sales to develop cohesive processes and procedures that support the business strategy and distribution requirements.
- Partner with Corporate support leaders to increase customer service and streamline order execution processes.
- Partner with DC Operations team to identify best network strategy, improve SOPs, VAS operations, optimize DC Bypass opportunities, and minimize costs.
- Work with planning and production to provide unit receipt, shipment, and inventory forecasts by warehouse on a monthly/weekly basis.
- Collaborate with Finance to ensure revenue and budget objectives are met and pursued.
- Work with operations/finance team to review operational chargebacks, negotiate with retailers, and implement corrective actions.
- Build credibility and maintain relationships with key internal and external customers and 3PL partners.
- Develop and maintain a robust set of departmental dashboards and KPIs to monitor and measure performance.
- Establish and manage business metrics in ERP, ensuring data integrity and appropriate system maintenance.
- Provide leadership, support, motivate, direct, and retain high‑caliber staff.
- Oversee building management and facilities approvals across operational locations.
- Ensure facilities support operational efficiency, safety, and business continuity.

Qualifications

- 12+ years of operations experience; a college degree preferred.
- Experience in wholesale, DTC,



and international apparel/accessory supply chain.
- Experience supporting club‑retailer operations (e.g., Costco, Wal‑Mart, Sam’s Club).
- Strong operator who thrives in a fast‑paced environment, able to be both strategic and tactical.
- Senior‑level or head of operations experience with a proven track record leading a sizable wholesale apparel import manufacturing business to profitability.
- Flexible and adaptable, open to rethinking existing processes and standardizations.
- Innovative approach with ability to propose new ideas and drive organizational change.
- Strategic thinker capable of achieving short‑term results in alignment with long‑term business objectives.
- Track record of exceeding cost, accuracy, and service goals.
- Team player who collaborates across all levels to execute change in a fast‑moving environment.
- Solid leadership skills, able to communicate a vision and inspire others.
- Proven track record of leading business transition and large‑scale projects.
- Ability to develop, coach, motivate, and inspire a results‑oriented team.
- Highly self‑motivated, action‑oriented, with a strong professional presentation.
- Credible, confident, collaborative, and able to build relationships across all brands and levels.
- Superior organizational skills, attention to detail, and strong analytical capabilities.
- Understanding of the complete supply‑chain process.
- Experience in a matrixed, shared‑service environment.
- Acts with high integrity.
- Skilled listener who respects viewpoints and builds consensus.
- Proficient in MS Office; SAP experience is a plus.
- Bilingual (French/English); English is required for this position since clients outside Quebec will be served.

Centric Brands Inc. is an Equal Opportunity Employer and is committed to diversity and inclusion.

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