Job Title: NetSuite Technical Delivery Manager

Role: FT

Location: Toronto, Canada

Job Description

We are seeking an experienced and hands‑on Delivery Manager – NetSuite Technical to lead our NetSuite development team, drive project delivery, and ensure high-quality solutions across integrations and customizations.

This role requires a robust blend of technical expertise, leadership, and client‑facing delivery management, with the ability to actively contribute to development when needed.

Key Responsibilities

Delivery & Project Management

- Own end-to-end delivery of NetSuite technical projects (customizations, integrations, enhancements)
- Ensure projects are delivered on time, within scope, and budget
- Manage multiple parallel engagements and priorities
- Act as primary escalation point for delivery-related issues

Team Leadership & Mentorship

- Lead and mentor a team of NetSuite developers and technical consultants
- Conduct code reviews and enforce best practices
- Guide team on architecture, solution design, and performance optimization
- Drive continuous improvement in development standards and delivery processes

Technical (Hands‑On) Responsibilities

- Actively participate in development using:
- SuiteScript (1.0 / 2.x)
- SuiteTalk (SOAP/REST Web Services)
- RESTlets, Suitelets
- Design and implement complex integrations with third‑party systems (e.g., Shopify, HRIS, Payroll systems, etc.)
- Troubleshoot and resolve technical issues in production and development environments
- Review and optimize scripts, workflows, and integrations for scalability

Client & Stakeholder Management





- Collaborate with clients to understand requirements and propose scalable solutions
- Translate business requirements into technical design documents
- Provide regular status updates and manage stakeholder expectations
- Support pre‑sales activities, solutioning, and estimations when required

Process & Governance

- Establish and enforce SDLC processes
- Ensure proper documentation of solutions and technical designs
- Manage resource allocation and utilization
- Ensure compliance with data security and integration standards

Required Skills & Qualifications

- Strong experience with NetSuite ERP technical development
- Deep expertise in:
- SuiteScript (2.x preferred)
- NetSuite integrations (REST/SOAP APIs)
- Celigo / Boomi / other middleware (preferred)

- Proven experience managing and leading technical teams
- Hands‑on experience in system integrations and architecture design
- Strong understanding of NetSuite modules (Financials, Inventory, Order Management)
- Experience working in Agile / Scrum environments
- Excellent problem‑solving and debugging skills

Preferred Qualifications

- NetSuite certifications (SuiteFoundation, Developer, ERP Consultant)
- Experience with multi‑subsidiary / OneWorld environments
- Exposure to AI integrations or automation within NetSuite ecosystem
- Experience with tools like JIRA, Git, CI/CD pipelines

Soft Skills

- Strong leadership and team management abilities
- Excellent communication (client‑facing experience required)
- Ability to balance hands‑on work with strategic oversight
- Proactive, accountable, and solution‑oriented mindset

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📌 NetSuite Technical Delivery Manager (Toronto)
🏢 OSI Digital
📍 Toronto