Job Details

Work Location: Concord, Ontario, Canada

Hours: 37.5 hours per week

Line of Business: Credit Management

Pay: $115,600 - $163,200 CAD

Responsibilities

- Lead a team of Credit Analysts, providing guidance, leadership, coaching, and development to achieve business results and professional growth objectives.
- Oversee the overall credit portfolio, ensuring structured deals meet risk policies, and structure more complex deals in the unit or market.
- Deliver a superior customer experience while driving profitable business growth in line with strategy.
- Coach and model appropriate behavior to improve the customer/partner experience.
- Act as a consultant to resolve customer operational and credit issues and structure new credit requests.
- Package competitive credit solutions in a timely manner to meet customer needs.
- Champion use of the sales platform to build customer understanding of needs, industries, and markets.
- Develop and maintain relationships with internal and external partners to deliver optimal service.
- Maintain expert knowledge of market, industry, and broader economic factors.
- Develop and maintain Centre of Influence strategies and relationships.
- Respond to changes in the business environment, establishing action plans for customer issues and priorities.
- Primary point of contact for escalations for significant risk matters/exceptions.




- Contribute to the identification of customer/referral opportunities to internal bank partners.
- Develop and implement business plans, goal setting, growth strategies, and coaching for the unit.
- Set service and control standards aligned to business objectives, and oversee deliverables and results.
- Coach team in credit structuring and pricing to meet customer needs while adhering to policies.
- Assess all credit applications for risk quality, structure, due diligence, and application quality.
- Review/approve credits within delegated limits and recommend for others.
- Refer to other TD partners and respond to reciprocal referrals.
- Ensure staff comply with applicable regulatory and compliance guidelines.
- Monitor and control portfolio within approved guidelines, aligning to operating policies.
- Apply TD's risk management strategy and maintain a culture of risk management.
- Promote a team environment focused on accountability, performance, and collaboration.

Qualifications

- Undergraduate or graduate degree.
- 10+ years of relevant experience.

Benefits

- Base salary, variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking advantages and discounts, career development, and reward and recognition programs.

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📌 Senior Manager, Credit Management (Canada)
🏢 TD Bank
📍 Canada