Step into a Technical Lead role focusing on communications in power systems, specifically with IEC 61850 protocols. Drive excellence as part of our global Customer Support Level 3 team.
In this role, you will address customer inquiries and resolve communication-related issues involving GridBeats™ APS solutions. You will collaborate closely with various teams while providing training and technical guidance. Leadership in technical discussions and adaptability in dynamic environments are essential for success.
Key Responsibilities:
• Deliver L3 technical support for multiple product lines
• Analyze and resolve critical communication issues
• Prepare technical documentation and customer reports
• Conduct training sessions for product updates
• Participate in industry groups and influence technological direction
Requirements:
• Engineering degree in Network/Communications
• 10+ years of relevant industry experience
• Solid understanding of automation communication protocols
• Global travel capability of up to 10%
Lead impactful initiatives while enhancing communication technologies in the power industry.
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📌 Technical Lead - Communications in Power Systems (Markham)
🏢 GE Vernova
📍 Markham