Why You'll Love Softchoice

We are a software‑focused IT solutions and services provider that equips organizations to be agile and innovative, while keeping their people engaged, connected, and creative at work. We help organizations move to the cloud, build the workplace of tomorrow, and make smarter technology decisions, creating success for both customers and people.

The Impact You Will Have

Design secure, AI‑enabled, employee‑centric Microsoft solutions that drive measurable outcomes such as increased productivity, reduced risk, and improved return on Microsoft investments. Guide customers through the transformation to an AI‑powered workplace by leveraging Microsoft 365 Copilot, agent‑based automation, and a modern security architecture.

What You’ll Do

Customer Strategy & Advisory

- Lead outcome‑focused conversations that align Microsoft technology with business strategy.
- Develop AI, collaboration, security, and employee experience roadmaps grounded in customer priorities.
- Guide customers through AI readiness, Copilot adoption, governance, and organizational change, including executive alignment and end‑user enablement strategies.
- Bridge executive vision with IT execution across hybrid and cloud‑first environments.

Solution Architecture & Delivery

- Architect end‑to‑end Microsoft 365 solutions including Copilot, Teams, SharePoint, Exchange, and OneDrive.
- Design Copilot and agent‑based solutions using Microsoft Copilot Studio and Power Platform.
- Define consulting and implementation scope through Statements of Work.
- Partner with delivery teams to ensure secure, scalable, and outcome‑aligned implementations.

AI, Automation & Governance

- Design and govern Microsoft 365 Copilot and declarative agent solutions.
- Architect automation using Power Automate, Power Apps, and Power BI.




- Establish AI governance models and adoption measurement.
- Lead customer‑facing Copilot Studio demonstrations.

Security, Identity & Compliance

- Architect Zero Trust solutions using Microsoft Entra ID, Governance, and External ID.
- Design integrated security architectures using Microsoft Defender XDR.
- Architect data protection, insider risk, and compliance controls using Microsoft Purview.
- Align security strategy with modern work and AI usage scenarios.

Employee Experience & Collaboration

- Deliver and evolve employee experience solutions.
- Enable Teams‑centric collaboration.

Leadership & Enablement

- Enable sales and delivery teams on Microsoft modern workplace and AI solutions.
- Lead through influence, collaboration, and technical credibility.
- Contribute to internal IP, best practices, and go‑to‑market strategies.

What You’ll Bring To The Table

Experience & Expertise

- 5+ years architecting, selling, or delivering Microsoft solutions.
- Deep expertise in Microsoft 365, Copilot, and Security.
- Strong technical writing, stakeholder management, and advisory skills.

Core Technologies

- Microsoft 365 (Teams, SharePoint, Exchange, OneDrive)
- Microsoft 365 Copilot & Copilot Studio
- Microsoft Entra (ID, Governance, External ID)
- Microsoft Defender XDR and Microsoft Purview
- Power Platform (Power Automate, Power Apps, Power BI)

Additional Requirements





- Understanding of project management principles and their application to Statements of Work (SOWs)
- Microsoft certifications (e.g., M365, Security, or Power Platform)
- Strong technical writing and communication skills
- Excellent collaboration and stakeholder management abilities
- Self‑starter with strong leadership skills
- Experience supporting enterprise Copilot pilots or large‑scale rollouts
- Consulting or professional services background
- Ability to travel up to 15 % between the US and Canada

Education

- College diploma or equivalent experience in business, computer science, or information systems (preferred)

Compensation

A reasonable estimate of the current base pay range for this position is $126,000 annually + 30 % Target Incentives. Actual salary will be based on a variety of factors, including location, experience, skill set, education, and certification.

Benefits

- Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
- Financial Perks: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
- Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
- Additional Perks: Employee Discount Program

Inclusion & Equal Opportunity Employment

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Accommodation

We provide interview and employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview, please reach out to

EoE/M/F/Vet/Disability

#J-18808-Ljbffr

📌 Technical Solutions Architect, Microsoft (Toronto)
🏢 Softchoice
📍 Toronto