Lead customer loyalty at JENNY BIRD as a Retention Manager, focusing on innovative strategies in a flexible work setting. Drive customer engagement and retention using your expertise with automation tools.
As part of the Retention Team, you'll spearhead strategic planning and manage retention opportunities to enhance customer lifetime value. With over 4 years of experience in retention marketing, you will analyze customer behavior and develop impactful marketing campaigns. Your work will involve collaboration with eCommerce, brand, and design teams to ensure alignment and success in retention initiatives.
Key Responsibilities:
• Create a retention marketing strategy to meet targets
• Analyze audience performance for strategic insights




• Evaluate owned marketing channels and weekly deployments
• Implement reporting processes for tracking retention success
• Collaborate on monthly marketing calendars and content
Requirements:
• 4+ years in retention marketing or eCommerce
• Proficiency in Klaviyo and lifecycle campaigns
• Strong analytical and commercial mindset
• Experience with ecommerce platforms like Shopify
• Excellent communication and organization skills
Bring your expertise in retention marketing and analytics to foster customer loyalty at JENNY BIRD.
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📌 Retention Marketing Manager at JENNY BIRD (Toronto)
🏢 JENNY BIRD
📍 Toronto