Lead cutting-edge AI-powered projects as a Technical Program Manager at Genesys. Drive delivery and collaboration to enhance customer experiences globally with cloud technology.
As a Technical Program Manager, you will be pivotal in delivering high-impact technical programs that enhance customer experience solutions. You will collaborate closely with engineering, product, and analytics teams, ensuring successful project execution. This role offers the opportunity to influence strategic initiatives and leverage analytics for measurable business outcomes.
Key Responsibilities:
• Own end-to-end delivery of technical programs
• Drive collaboration across cross-functional teams
• Lead program planning, optimizing resources and timelines




• Align stakeholder priorities and manage risks
• Implement frameworks for improved efficiency and delivery
Requirements:
• 3+ years in Technical Program or Project Management
• Proven track record of on-time, complex project delivery
• Strong knowledge of cloud technologies and software architectures
• Excellent communication and analytical skills
• Ability to manage competing priorities effectively
Transform customer engagement through effective program management and collaboration at Genesys.
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📌 AI Technical Program Manager at Genesys (Pembroke)
🏢 8110 Canada - Genesys Cloud Services
📍 Pembroke