SUMMARY
The Tender Specialist is a strategic role within DSV Canada, sitting within the Tender Management department. The Tender Specialist ensures compliance with tender processes, maintains accurate pricing data, and contributes to competitive, customer focused proposals that help secure new and existing business.
The scope of work includes time-sensitive projects requiring the appointed candidate to perform in a fast-paced environment while managing several projects concurrently.
KEY DUTIES AND RESPONSIBILITIES
Pricing & Tender Execution
Lead the end-to-end process of responding to tenders and RFx requests, ensuring complete, accurate, and timely submissions on or before customer-designated due dates.
Analyze tender and distribute tasks to internal stakeholders, and review/validate information received from the internal stakeholders
Coordinate with Air, Sea, Road, and Customs Brokerage teams to gather all data required for tender submissions.
Deliver informed decisions about appropriate price points for various transport modes (Air & Sea) based on analysis of internal data, external market data, and customer needs.
Compile and pre-populate pricing inputs using Microsoft Excel VLOOKUP and advanced formula techniques.
Populate pricing templates with proper rates, accessorials, and fuel billing rules; verify that all pricing is correct and recorded in company databases per company procedures.
Maintain tender data profiling and records, including the update of monthly bid log and completed tenders
Support market intelligence on competitors pricing, capabilities, facilities, client base, products and services for competition analysis
Stakeholder Liaison & Communication
Serve as the liaison between Sales, Clients, and Operations for all questions regarding tender responses.
Liaise with and provide pricing rates to the global DSV network for global tenders.
Collaborate with internal departments and global stakeholders to develop compelling, competitive proposals.
Manage and incorporate customer feedback throughout the tender cycle.
Communicate effectively in a diverse, multicultural environment — ability to engage at all levels of the organisation is essential.
Analysis & Competitive Positioning
Analyse customer requirements and shipment data to identify optimal transport solutions and develop the strongest possible business case.
Conduct profitability analysis and competitive analysis to ensure the competitiveness of pricing structures.
Develop and analyse detailed reports, charts, shipment simulations, and variance calculations using Microsoft Excel.
Identify opportunities for improving pricing and profitability of existing and new accounts.
Analyse shipment volume and revenue to assess the effectiveness and profitability of pricing strategies.
Stay informed about industry trends, market conditions (Air & Sea), competitor pricing, and trade lane developments.
Process & Compliance
Audit and review processes to ensure compliance with pricing recommendations and department guidelines
Maintain accurate tender documentation, including tender files, and records of communication.
Quality, Health & Safety
Supports organizational commitment to ISO 9001, ISO 45001 certification – Montreal location
Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
Staff are required to ensure that their day-to-day activities embrace sustainability,
Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.
QUALIFICATIONS
Education and Experience
Post-Secondary studies in Supply Chain Management, International Trade, or related fields
Minimum of 3 years international transportation industry experience
Relevant industry certifications considered an asset (i.e. CIFFA, APICS)
Skills and Competencies
Good command, both verbal and written, English skills.
Ability to create collaborative engagements and active listening
Service oriented and able to resolve customer grievances
Strong interpersonal skills, building professional relationships internally and externally
Strong problem-solving skills and analytical skills
Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results
Both a team builder and a team-player
Excellent organizational and time management skills
Act as a role model for DSV values and adhere to the Code of Conduct
Language and Computer Skills
English is the principal language for this position, additional languages may be required in other locations.
Ability to communicate effectively in a diverse multicultural setting.
CargoWise experience, an asset
Physical Demands
Prolonged periods sitting and standing at a desk and working on a computer
Regular working hours apply for this position, at times, working beyond these hours may be required by business needs.
Additional Notes / Acknowledgment
Due to the dynamic nature of our industry, your accountabilities and role may change. Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.
DSV does not use AI to screen candidates during the recruitment process
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📌 Pricing Analyst, Tender Management (Ontario)
🏢 DSV
📍 Ontario