Step into a strategic role as Director of Client Engagement at Legora. Shape the future of legal operations through effective engagement and transformation initiatives.
In this pivotal role, you will manage a team focused on optimizing client onboarding, adoption, and value realization in the legal sector. Your experience in leading systemic change within large organizations will set the standard for tailored client transformation roadmaps. Engage directly with strategic accounts and ensure Legora's solutions drive measurable outcomes.
Key Responsibilities:
• Set standards for client engagement and transformation methods
• Manage team operations for effective adoption playbooks
• Mentor managers to enhance client relationship strategies
• Drive sustained value through structured engagement cadences
• Partner with leadership on key client interactions
Requirements:
• 10+ years in consultancy, customer success, or account management
• Successful leadership of client-facing teams
• Experience in legal or regulated industries
• Robust operational and strategic skills
• High emotional intelligence and communication expertise
Use your strategic vision to lead client engagement at Legora, making a lasting impact in the legal industry.
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📌 Director of Client Engagement Strategies (Toronto)
🏢 Legora
📍 Toronto
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