TBCL is a multifaceted company offering diverse services within the transportation, tourism and hospitality industry. Since our beginnings in 2001 our exciting evolution has been the result of long hours, hard work, dedication and an ongoing commitment to customer service and customer satisfaction.

An individual in this position will be responsible for providing various administrative support functions for our clients in the Bus Charters and Tours Dept.

Duties include but are not limited to the following:
Maintaining a solid customer base including existing accounts and potential sale opportunities
Overall account management of the Bus and Tours department, including invoicing, billing, and collections
Develop customer service standards and procedures for the organization
Prepare driver’s dispatches, maps and signage for all programs running the following day
Handle necessary changes,



special requests and cancellations in an productive manner
Provide high level support to the Tour and Travel Department
Prepare contracts and discuss all details with the clients
Liaise with all other departments on all programs, tours, contracts and up to date information
Coordinate, monitor and manage airport flight manifests and arrange transportation for arrivals and departures
Assign, organize and manage Meet and Greet staff and Onsite Coordinators as needed
Maintain robust relationships with vendors and negotiate the best rates
Approve and distribute invoices, expenses, cheques and petty cash requests for Accounting

Job Types: Full-time, Permanent

Job Type: Full-time

Pay: $39,000.00-$42,000.00 per year

Perks
On-site parking

Work Location: In person

📌 Tour And Travel Co Ordinator Etobicoke
🏢 The Toronto Bus
📍 Etobicoke