Job Overview

We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team! In this vital role, you will be the friendly face and productive organizer of our medical practice, ensuring smooth daily operations and exceptional patient experiences. Your energetic approach will help coordinate appointments, manage medical records, and support clinical staff—all while maintaining a welcoming environment. If you thrive in a fast-paced setting, possess excellent organizational skills, and have a passion for healthcare, this opportunity is perfect for you! This position is paid and offers a chance to grow your career in a supportive medical environment.

Duties
Greet patients warmly and assist with check-in/check-out procedures at the front desk
Schedule, reschedule, and confirm patient appointments using electronic scheduling systems such as PS Suite
Manage phone systems to handle inquiries, appointment requests, and follow-ups efficiently
Maintain accurate electronic medical records (EMRs), ensuring all patient information is up-to-date and confidential
Verify insurance details and process billing or copayments accurately during patient visits
Support clinical staff by preparing exam rooms,



sterilizing equipment, and handling administrative tasks related to patient care
Assist with administrative duties such as filing, faxing, copying documents, and managing office supplies

Skills
Proficiency with electronic health record systems such as PS Suite to document patient information accurately
Knowledge of medical terminology to effectively communicate with healthcare providers and patients
Experience with medical office management software highly desirable but not mandatory
Previous medical office receptionist experience demonstrating excellent customer service skills
Ability to operate phone systems confidently while maintaining professionalism
Familiarity with medical office procedures including appointment scheduling, billing, and insurance verification
Excellent organizational skills with attention to detail in managing electronic records and administrative tasks

Join us to make a meaningful impact in healthcare by providing outstanding support that enhances patient care!

Pay: $20.00-$24.00 per hour

Perks:
Flexible schedule
In office parking

Work Location: In person

📌 Medical Office Assistant Waterloo
🏢 Northfield FHO
📍 Waterloo