Elevate player engagement as NeoPollard Interactive's VIP Program Manager in Calgary or Edmonton. This role drives revenue growth and personalizes high-value player experiences through expert team management. As VIP Program Manager, you'll lead a dedicated team of Player Engagement Specialists focusing on high-value player strategies.

Your responsibilities will encompass managing the P&L; of the VIP program, enhancing player segmentation, and ensuring premium service quality. You will collaborate with cross-functional teams to deliver outstanding service while utilizing data-driven insights to reinforce player loyalty. Key Responsibilities:
Lead and mentor Player Engagement Specialists
Manage VIP program P&L; for profitability
Design engagement strategies and player segmentation
Analyze player metrics for growth prospects
Collaborate with teams for seamless VIP initiatives Requirements:
5+ years in online gaming or customer-centric industry
Proven experience managing VIP or loyalty programs
Solid leadership and team development skills
Proficiency in data-driven decision making
Occasional travel required Make an impact in the iLottery space, focusing on exceptional player experiences and business results.

📌 Vip Program Manager At Neopollard Calgary
🏢 NeoPollard Interactive
📍 Calgary