Drive customer engagement success as a Customer Engagement Applications Specialist focused on D365 solutions. Responsible for configuring, developing, and supporting critical business applications. This role requires proficiency in Microsoft Dynamics 365 Customer Engagement to improve Sales, Service, and Marketing functions.

You'll serve as a key technical resource, overseeing requirements analysis and ensuring that solutions align with strategic goals.

Your problem
solving abilities and team-oriented approach will directly impact the success of the organization's technology initiatives.

Key Responsibilities:
Design and implement D365 CE solutions for various functions
Gather and validate input from business stakeholders




Develop custom integrations and scripts for enhanced functionality
Manage D365 CE lifecycle and uphold security protocols
Troubleshoot technical escalations efficiently Requirements:
5+ years of experience with D365 CE applications
Power Platform development experience required
Solid analytical skills with database knowledge
Familiarity with Azure Integration Services
Excellent verbal and written communication skills Leverage your skills in configuration and development to create solutions that improve customer engagement and drive results.
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📌 Customer Engagement Applications Configuration Specialist London
🏢 Greenfield Global
📍 London