Elevate customer satisfaction as the Technical Solutions Manager with Grundfos. Lead a top-notch sales support team delivering expert technical solutions across multiple channels in a hybrid work model. As the Customer Sales & Support Center (CSSC) Manager for OEM Technical Solutions, you will spearhead team development and performance.

Your leadership will empower application engineers, ensuring they provide outstanding technical support and service. This role involves optimizing quotations and customer solutions while fostering a positive, sales-oriented culture. Key Responsibilities:
Manage and mentor application engineers for peak performance
Ensure timely delivery of technical quotations and solutions




Identify and implement improvements for efficiency and sales
Collaborate with CSSC Managers to share best practices
Monitor team wellbeing and engage in employee development

Requirements:
Bachelor’s degree or 5+ years relevant experience
Minimum 3 years in managing technical sales support
Proven ability in leading customer-focused teams
Excellent communication and relationship-building skills
Experience with OEM applications is a plus

Drive customer success and technical excellence as a leader at Grundfos.

📌 Technical Solutions Manager At Grundfos Oakville
🏢 Grundfos
📍 Oakville