Overview
Currently seeking a service writer to work in a heavy equipment repair environment.

Duties

Providing administrative support to service department

Scheduling service and ensuring efficient process for field/shop repairs completed by technicians

Ensuring compliance with safety regulation

Making sure mechanics have clear understanding of scope of work/time allotted for repairs

Ensuring required parts are in place, working with parts department

Supporting mechanics/technicians to perform proper technical descriptions and writing

Processing of work orders and ensuring timely close off of work orders

Ensuring customers are informed and updated on repair processes, costs, and delivery of service





The successful candidate will be able to effectively use computer systems and keep the operations of the service department organized for a team of shop and field based heavy duty technicians.

Schedule & Compensation
Mon-Fri position with compensation ranging from 65-75k based on level of experience in a related role and fit for the organization. Extended benefits plan, vacation allotment, RRSP matching program. Monday to Friday 7am-4pm on site.

Requirements

3 plus years of service co-ordination, dispatch, service writing experience in a machine/equipment repair setting

strong interpersonal and organizational skills

fluent in verbal and written English

legally entitled to work permanently in Canada

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📌 Service Coordinator (Ontario)
🏢 WORKFORCE Staffing Solutions
📍 Ontario