We are seeking a reliable, organized, and customer-focused Restaurant Supervisor to oversee the daily operations of our restaurant. The successful candidate will lead the front-of-house team, ensure exceptional guest experiences, maintain high service standards, and support management in achieving operational excellence.
Key Responsibilities
Supervise and coordinate daily restaurant operations.
Lead, motivate, and support front-of-house staff during each shift.
Ensure excellent customer service and promptly resolve guest concerns.
Train, coach, and onboard current employees.
Monitor staff performance and provide constructive feedback.
Assist with scheduling and floor planning.
Ensure compliance with food safety, health, and workplace safety regulations.
Maintain cleanliness, organization, and presentation of the restaurant.
Support inventory management and report supply shortages.
Assist with opening and closing procedures, cash handling, and daily reports.
Communicate effectively with kitchen and management teams to ensure smooth operations.
Help achieve sales goals while maintaining quality and service standards.
Qualifications
Previous experience in a restaurant or hospitality leadership role.
Strong leadership, communication, and interpersonal skills.
Ability to work efficiently in a fast-paced environment.
Excellent problem-solving and conflict-resolution abilities.
Adaptable availability, including evenings, weekends, and holidays.
ProServe certification (or willingness to obtain one).
Ability to lift up to 25 lbs and stand for extended periods.
Preferred Qualifications
Experience with POS systems.
Experience training and developing team members.
Knowledge of food safety and restaurant operations.
Skills
Leadership
Teamwork
Customer Service
Time Management
Multitasking
Organization
Attention to Detail
Problem Solving
Communication
Benefits
Competitive compensation
Career advancement opportunities
Staff meals and employee discounts
Positive and supportive team workplace