Lead critical customer engagements at Siena as the Strategic Accounts Director, where your skills will drive expansion and retention initiatives. This forms part of a fully remote, cutting-edge setting. In this senior leadership role, you'll manage accounts contributing over $100K ARR while fostering long-term relationships and promoting coordinated growth efforts.

You will engage executives in meaningful conversations that enhance contract values and leverage partnerships across multiple domains. Your expertise helps shape strategic approaches to account management. Key Responsibilities:
Manage and expand a strategic account portfolio
Create detailed stakeholder maps for effective engagement
Oversee multi-team expansion projects in various sectors
Conduct high-level discussions advancing contract objectives
Collaborate with teams to align account needs with product roadmaps Requirements:
Proven ability in commercial growth and upselling
Experience with C-suite engagement
Skilled in handling enterprise-level complexities
Track record of recovering at-risk accounts
Solid experience in AI tools and applications Take ownership of high-stakes accounts and influence Siena's future direction.

📌 Strategic Account Manager Remote Quebec City
🏢 Siena AI
📍 Quebec City