Blunt is an independent cannabis retail store that takes pride in an education first process - to deliver the best customer service experience.
We are currently looking for a Team Lead for approximately 4 shifts per week. The Team
Lead is in charge of the retail space when a Manager is not present and has the responsibility to enthusiastically uphold Policies and reinforce the SOPs.
About you
You are the right fit for this role if you:
Carry yourself professionally
Previous customers service or sales experience
Have strong communication skills
Are passionate about cannabis (and are interested in a career in the industry)
Enjoying being part of a Team
Requirements
Over the age 19 at the time of application
Selling It Right Certification
Availability to work varying shifts during the days, nights and on weekends
Ability to engage with clients in a skilled and enthusiastic manner
Duties As a Team Lead you will have the following tasks and responsibilities:
Work scheduled and flex shifts
Compliance and reinforcement of relevant policy, procedures, and regulations
Supervise the store and employees
Resolve and de-escalate customer complaints
Accurately maintain till
Meet minimum transaction value and sign up targets
Provide excellent customer service
Maintain update knowledge on the current inventory and industry trends
Inventory counts
Cleaning and sanitizing surfaces in the store
Stamping bags
Other tasks necessary for the operations of the business and tasks delegated by
supervisors
Why work here
Flexible schedule
On site parking
Store discounts