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Introduction
Claims Supervisor – Commercial Auto, Property & General Liability – Toronto

Poised for aggressive growth, there has never been a better time to be part of the Gallagher Bassett Canada team. This is a full‑time, in‑office opening for a Claims Supervisor.

We lead by empathy, precision, and partnership. Whether you are managing claims, supporting clients, or improving processes, you will help businesses and individuals move forward with confidence.

Responsibilities
As Claims Supervisor you will:

Lead a team of adjusters and administrative/technical support staff.

Drive adjuster hiring and development, fostering a culture of high performance and continuous improvement.

Guide, mentor, and develop direct reports through team‑goal setting and workload balancing.

Continuously improve team efficiency and quality using Gallagher technology.

Communicate professionally with clients, carriers, and brokers.

Manage multiple priorities, recognize coaching opportunities, and position team members for success.

Qualifications

High school diploma and 7 years related claims experience. CIP or partial completion preferred.

Appropriately licensed and/or certified in all provinces where claims are handled, or able to obtain required licenses.

Knowledge of all team‑member related functions.

Bachelor's degree preferred.

Exceptional analytical and problem‑solving skills.

Robust coaching abilities: reviewing work, identifying coaching opportunities, and supporting subordinates’ development.

Seniority Level
Mid‑Senior level

Employment Type
Full‑time

Job Function
Finance & Sales

Industries
Insurance

Compensation & Benefits
On top of a competitive salary,



Gallagher offers a wide range of benefits. Minimum core benefits are:

Flexible medical & dental coverage

Life, Dependent Life, and AD & D Insurance options

Retirement savings: RRSP with company match, TFSA, pension, and more

Employee Stock Purchase Plan

Other benefits include:

Educational expense reimbursement

Employee assistance programs

Discounted gym membership (GoodLife Fitness)

Flexible work arrangements

Paid sick days & personal days

Employee education recognition program

Employee referral bonus program

We value inclusion and diversity
Gallagher embraces diverse identities, experiences, and talents. We are an equal‑opportunity employer and encourage applications from people with disabilities. Accommodations are available on request.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination based on race, color, religion, creed, gender, sexual orientation, gender identity, gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Reasonable accommodations will be made for known physical or mental limitations, unless imposing undue hardship.

Additional Information
Refs increase the chances of interviewing at Gallagher by 2x.

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📌 Claims Supervisor (Ontario)
🏢 Gallagher
📍 Ontario