Manager of Group Insurance

Government of Newfoundland and Labrador

Base pay range
CA$82,016.00/yr - CA$106,621.00/yr

CONFEDERATION BUILDING, ST. JOHN'S, NL

Reporting to the Director of Benefits Administration, the Manager of Group Insurance is responsible for administering benefits for core government employees and retirees, while also contributing to the governance and management of the Government of Newfoundland and Labrador (GNL) Group Insurance Program for all participating employers across the province. The role provides expert guidance on group insurance to support informed decision-making, develops and maintains policies, procedures, and business processes along with related compliance activities, and manages team workflows to foster a culture of efficiency and service excellence. It oversees perks processing, payroll data reconciliation, and quality assurance, while leveraging HR management systems, websites, and carrier platforms to enhance service delivery and promote self-service. The Manager also coordinates and documents committee meetings, manages vendor relationships with insurance carriers, collaborates with payroll teams across departments, and supports financial operations including reporting, accountability, contract renewals, and premium setting.

Screening Criteria

Completion of an undergraduate Degree in Commerce or Business Administration (equivalencies may be considered)

Experience in the interpretation and administration of group insurance programs and services





Experience managing and developing staff

Experience with human resource management applications (benefits)

Experience with managing vendor or contracted services

Experience completing financial analysis activities

Experience with PeopleSoft (i.e. benefits module) (asset)

Experience with service level agreements, annual renewals and financial underwriting agreements and statement (asset)

Assessment Criteria

Knowledge of group insurance programs/policies and administration processes

Knowledge of financial management services

Proficiency with human resource management applications

Knowledge of program management, including coordination of initiatives

Strong vendor management skills, including the ability to oversee contracts, and ensure service delivery aligns with organizational standards and expectations

Ability to think critically

Ability to effectively exchange information

Client-service orientation

Conditions of Offer

Recent and Satisfactory Certificate of Conduct

Acknowledge requirement for overnight travel (occasional)

For more information about this opportunity please contact James Doody, Director of Benefits Administration, by email at [email protected] or by phone at (phone hidden).

Job Details

Seniority level: Not Applicable

Employment type: Full-time

Job function: Human Resources

Industries: Government Administration

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📌 Manager of Group Insurance (Newfoundland and Labrador)
🏢 Government of Newfoundland and Labrador
📍 Newfoundland and Labrador