CSN Champlain Auto Body is seeking a skilled and experienced Collision Repair Appraiser to join our team. The successful candidate will play a key role in providing accurate repair plans and estimates, ensuring customer satisfaction, and contributing to the overall success of our business.

Responsibilities

Job Knowledge and Expertise

Thorough understanding of collision repair processes

Proficiency in estimating software (e.g., Mitchell, Audatex)

Knowledge of parts sourcing and ordering procedures

Ability to accurately read and interpret damage reports

Familiarity with insurance company protocols and guidelines

Customer Service and Communication

Clearly communicate repair details and plans to customers

Demonstrate professionalism and empathy when interacting with customers

Effectively manage customer expectations

Respond promptly to customer inquiries and concerns

Efficiency and Time Management

Provide accurate and timely repair plans and estimates

Meet deadlines for estimate and plan submission

Prioritize tasks effectively during high-volume periods

Teamwork and Collaboration

Collaborate with technicians to ensure plan and estimate accuracy

Demonstrate willingness to assist teammates when needed

Maintain a positive attitude in team settings

Requirements

Qualifications:

Proven experience as a Collision Repair Estimator/Planner

Strong knowledge of collision repair procedures and estimating software

Excellent communication and customer service skills

Ability to work independently and as part of a team

Solid attention to detail and time management skills

Bilingualism (French and English) is an asset

Benefits

Competitive salary

Opportunities for professional growth and development

A positive and supportive work workplace

Supplemental Pay: Bonus

Benefits: Health, Dental, prescription plan, RRSP match

Training





If you are a motivated and results-oriented individual with a passion for the automotive industry, we encourage you to apply for this position.

Schedule

Monday to Friday - 8:00 AM - 5:00 PM

Career Path: As CSN Champlain Auto Body continues to grow, other career opportunities may become available.

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and will evolve as CSN Champlain Auto Body continues to grow.

CSN is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment regardless of age, race, colour, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We strive to cultivate an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to growing our corporate team in a way that reflects the diversity of our customers and communities in which we live and serve.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Disclaimer: CSN Collision "CSN" does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other web-site job postings. Any resume or other information received from a supplier not approved by CSN to provide resumes to this posting or website will be considered unsolicited and will not be considered. CSN will not pay any referral, placement, or other fee for the supply of such unsolicited resumes or information.

#J-18808-Ljbffr

📌 Collision Repair Appraiser (New Brunswick)
🏢 CSN Collision
📍 New Brunswick