Job Overview

Join our dynamic healthcare team as a Patient Experience Coordinator & Order Entry Representative, where your enthusiasm and organizational skills will make a meaningful difference in patient care. This full- or part-time role is vital in creating a welcoming environment, managing patient interactions, and ensuring accurate and effective order processing. You will be the friendly face at the front desk, guiding patients through their experience while handling administrative tasks with precision.

Your proactive approach will help streamline office operations, enhance patient satisfaction, and support our commitment to exceptional healthcare delivery.

Responsibilities
Greet patients warmly upon arrival, providing excellent customer service and guiding them through check-in procedures
Manage multi-line phone systems to answer inquiries, schedule appointments, and relay messages promptly
Enter patient information accurately into electronic medical records systems such as Epic and Dentrix, ensuring data integrity
Assist with order entry for dental and medical supplies or procedures, verifying insurance details and authorizations as needed
Maintain organized front desk operations, including managing appointment schedules and handling patient paperwork




Support office staff by coordinating communication between patients, providers, and insurance companies
Uphold confidentiality and compliance with healthcare regulations while managing sensitive patient information

Experience
Prior experience working in a dental or medical office environment is highly preferred
Familiarity with electronic medical records systems such as Epic or Dentrix is essential
Robust knowledge of medical terminology to accurately interpret clinical documentation
Proven experience as a dental receptionist or in a front desk administrative role within healthcare settings
Excellent communication skills with the ability to handle multi-line phone systems efficiently
Demonstrated organizational skills with attention to detail in data entry and appointment scheduling
Office experience that includes managing administrative tasks in fast-paced environments

Join us to make a positive impact on every patient's experience! Pay: $45,000.00-$60,000.00 per year

Benefits
Dental care
Extended health care
Adaptable schedule
On-site parking
Paid time off
Vision care

Work Location: In person

📌 Patient Experience Coordinator & Order Entry Representative Full/part Time Mississauga
🏢 Hurontario Medical Center
📍 Mississauga