About Us

Hawkeye Line Locators is a Canada-wide utility locating company with a solid and growing client base. Our One Call Division operates out of Sylvan Lake, Alberta, and we are currently seeking full-time, long-term team members to join our office staff.

Position Overview

As a One Call Screener and Office Administrator, you'll play a key role in processing utility locate requests. This role combines communication, mapping, and organizational skills to ensure safe and efficient ground disturbance procedures on behalf of our clients.

Training Provided
Learn our internal procedures and client-specific requirements
Hands-on training with our proprietary database system and tools
Ongoing mentorship and support during the onboarding process

Key Responsibilities
Review and process One Call tickets received from Utility Safety Partners
Use online mapping tools to assess workspaces
Contact contractors to verify job details
Issue clearances or prepare data packages for field locators




Manage 40–100 tickets daily, with accuracy and attention to detail
Communicate via phone and email in a professional and timely manner

Required Skills
Proficiency in Microsoft Outlook, Excel, and Adobe
Strong typing and written communication skills

Assets (Preferred but not mandatory):
Experience with Abadata or Converge mapping systems
Knowledge of Legal Land Descriptions

Why Join Hawkeye?
Supportive team environment with an open-door policy
Comprehensive benefits after 3-month probation
Flexibility for time off during our slower seasons
Opportunities for growth within a nationally operating company

Job Types: Full time, Permanent Pay: $18.00-$21.00 per hour

Versatile language requirement
French not required

Language:
English (preferred)

Work Location: In person

📌 Office Administrator Alberta One Call Screener Sylvan Lake
🏢 Hawkeye Line Locators
📍 Sylvan Lake