Job Summary

We are seeking a friendly, energetic, and highly organized Host/Hostess to create a warm and welcoming atmosphere for our guests. In this vital role, you will be the first point of contact for visitors, ensuring they feel valued and comfortable from the moment they arrive. Your enthusiasm and excellent communication skills will help manage reservations, seat guests efficiently, and coordinate with the restaurant team to deliver exceptional customer service.

This paid position offers an exciting chance to be part of a dynamic hospitality setting where guest satisfaction is our top priority.

Duties
Greet guests warmly upon arrival, creating a positive first impression
Manage reservations and waitlists using POS systems such as Micros POS or similar platforms
Escort guests to their tables promptly and assist with seating arrangements as needed
Answer incoming phone calls with professionalism, providing information and taking reservations
Coordinate with servers and kitchen staff to ensure smooth flow of service
Maintain cleanliness and organization of the host stand area
Handle guest inquiries and resolve concerns with hospitality-focused solutions




Support team members in delivering outstanding guest services throughout their visit

Skills
Exceptional guest services skills with a friendly, approachable demeanor
Proven experience in serving or hospitality roles, ideally within a restaurant or food service environment
Strong communication skills, including phone etiquette and active listening
Knowledge of food service operations and restaurant procedures
Experience with POS systems such as Micros POS or similar platforms
Ability to multitask efficiently in a rapid-paced setting while maintaining attention to detail
Previous hotel or restaurant experience is a plus but not required; enthusiasm for learning is essential

Join us in providing memorable experiences for every guest! We value energetic individuals who thrive on creating welcoming environments and delivering top-tier customer service. This role offers an engaging work atmosphere where your positive attitude makes all the difference. Pay: $15.00-$15.01 per hour

Work Location: In person

📌 Host/hostess St Albert (St. Albert)
🏢 Tutti Frutti Breakfast u0026 Lunch
📍 St. Albert