Overview

We are seeking a skilled and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires familiarity with medical and dental office procedures, electronic medical records, and multi-line phone systems. Prior experience with Epic, Dentrix, or similar software is highly desirable.

The Medical

Receptionist plays a vital role in ensuring smooth daily operations and a positive patient experience.

Duties
Greet patients warmly and check them in for appointments
Manage appointment scheduling using electronic medical records systems such as Oscar Pro
Answer multi-line phone systems professionally, directing calls appropriately
Verify patient insurance information and update records accurately
Collect patient payments and process billing as needed
Maintain organized patient files and ensure confidentiality of sensitive information
Assist with administrative tasks including data entry, faxing, and correspondence




Coordinate with clinical staff to facilitate smooth patient flow throughout the day
Prepare and manage paperwork for new patient registrations and follow-up appointments

Requirements
Prior experience as a Dental Receptionist or Medical Office Assistant preferred
Knowledge of medical terminology and electronic medical records systems such as Oscar Pro
Strong office experience with proficiency in multi-line phone systems and front desk operations
Excellent organizational skills with attention to detail
Ability to handle multiple tasks efficiently in a fast-paced environment
Exceptional communication skills, both verbal and written
Professional appearance and demeanor suitable for a healthcare setting
Experience working in dental or medical offices is highly desirable
Ability to work independently while collaborating effectively with team members
Preferred Language : English, Arabic.

Pay: $18.00-$20.00 per hour

Perks
Company events
Versatile schedule
On-site parking

Work Location: In person

📌 Medical Receptionist Ottawa (Canada)
🏢 ProMed Clinic
📍 Canada