Eiffel Immigration Solutions is seeking a highly organized and customer-focused Immigration Office Manager to oversee the daily administrative operations of our office. The ideal candidate will be responsible for client communication, office administration, appointment scheduling, lead follow-ups, and maintaining organized client files while supporting our immigration team.
Key Responsibilities
Answer incoming calls, emails, and client inquiries professionally.
Follow up with prospective and existing clients regarding consultations, retainers, and pending documents.
Schedule and manage appointments for Immigration Consultants and Lawyers.
Maintain and update client records and CRM.
Create, organize, and maintain physical and electronic client files.
Prepare administrative forms and documentation.
Track application deadlines and follow up on outstanding documents.
Perform general office administration and ensure smooth daily operations.
Coordinate with consultants and staff to ensure efficient workflow.
Maintain confidentiality and provide excellent customer service.
Qualifications
Minimum 2 years of administrative or office management experience.
Experience in an immigration or legal office is an asset.
Robust communication and customer service skills.
Excellent organizational and multitasking abilities.
Proficient in Microsoft Office and Google Workspace.
Ability to work independently in a fast-paced environment.
Why Join Us?
Competitive salary
Growth opportunities opportunities
Supportive team environment
Career development and training
If you are organized, detail-oriented, and enjoy helping clients in a professional environment, we encourage you to apply. Pay: $17.60-$27.88 per hour