Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group’s own travel retail businesses SellOffVacations.com and Luxe Destination Weddings. Our culture is driven by our EPIC Values (entrepreneurial, passionate, innovative, and customer-centric) and our teams work together to deliver our purpose “passionate people making vacation dreams come true”.

Under Sunwing Vacations, we are looking for a Product Specialist, Partner Development to join us in making vacation dreams come true. As the Product Specialist, Partner Development you will ensure Hotel Contracts, Rate Revisions, Destination Transfers and Excursions are processed accurately and in a timely manner. The Product Specialist, Partner Development is also responsible to communicate updates, changes to hotel information internally for customer advisement and for updates to the WEB/hotel pages according to deadlines. The position reports to the Director, Product Support, and will be located in Toronto, ON .

What You’ll Do

Assist the Director/Buyers with the overall management and implementation of contracts

Mange accuracy of contracts, and any changes

Review rates and mange promotional rate updates

Input and manage contracts within contracting system and all correspondence from hotels

Completion and follow up of hotel contracts and details

Maintain all contracts and correspondence from hotels in the internal drive

Responsible for the completion of contracts (promo rooms, Marketing, rep rooms, specialty packages, group promotions, staff travel, terms and conditions, deposits, guarantees, payment terms, and all information in relation to contracts)

Ensure reductions/promotions are aggressive, if not,



bring to the Director’s attention for further direction

Review hotel reduction entered by suppliers

Assist in matters related to negotiations, reductions, and promotions

Weekly meetings with Director and Buyers to review sales and develop weekly strategy (review any rate reduction charts, promotions being pursued, master product plan updating as well as any additional charts deemed relevant)

Review and analyze relevant reports

Review risk production to ensure target numbers are being met.

Review and analyze empty seats report with Destination Team, identify problem areas and courses of action

Daily review of sales for hotel contracts, specifically risk hotel contracts

Assist the Director with trade show meeting plans and reports

Manage internal department support and collaborate with external supplier

Assist with bumping’s and the negotiation of appropriate compensation

Liaise with other departments and process information as related to the Product Department

Maintain a good and constant relationship/communication internally and with suppliers

Provide hotel content web update for Sunwing.ca

What You’ll Need

High School diploma

One (1) to three (3) years of work-related experience

Post-secondary education in Travel and Tourism or a related field

Travel and Tourism Certificate

TICO Regulations

Strong use of office technology (Word, Excel, PowerPoint, SharePoint, teams etc.)

Very detail-oriented,



and ability to prioritize and meet deadlines

Exceptional problem-solving skills

Able to follow company’s policy and procedures, as well as understanding of the organizational structures and functional responsibilities relevant to the area of responsibility

Travel as required

What We Offer

Great travel perks!

Goodlife Corporate Discount

Comprehensive benefits package

RRSP Matching Program

Growth opportunities

Free Parking

Open concept, collaborative workspace

Fresh Café with delicious snacks and meals at a subsidized price!

Opportunity to give back through our social responsibility initiatives

See for yourself! @sunwinglife

We thank all who apply however only those who meet the qualifications will be contacted.

Diversity, equity, and inclusion - Diversity makes us EPIC; we strive to foster a culture where employees feel uniquely themselves and part of a team. Violence and harassment prevention and response - We partnered with White Ribbon to help us create a survivor-centric, trauma informed policy and educational programs used by all our divisions. Total wellbeing - Our approach is for holistic opportunities to help employees Be EPIC and Be Well. Learning and development - Our offerings are focused on the development of competencies, personal leadership, and leadership in groups and teams.

We are also committed to employment equity and to fostering an inclusive, accessible setting. We welcome applications from everyone. We will accommodate all applicants throughout the hiring process. If you are an individual who requires accommodation to apply to this position, please email [email protected]

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Travel Arrangements

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📌 Product Specialist, Partner Development (Ontario)
🏢 Sunwing
📍 Ontario