Take the lead as Director of Operations at Westin Bear Mountain Golf Resort & Spa in Victoria, BC. Oversee daily hotel operations, ensuring exceptional guest experiences and operational efficiency. This full time management role focuses on key areas such as Front Office, Food and Beverage, and Spa services.

You’ll collaborate with department heads to maintain high standards and robust operational controls. Leadership, communication, and organizational skills are essential for driving guest satisfaction and staff engagement. Key Responsibilities:
Oversee daily coordination between Front Office, Housekeeping, and Food and Beverage
Monitor guest satisfaction scores and service recovery efforts
Support Food and Beverage operations to meet revenue and quality goals
Manage Spa operations ensuring premium guest experiences
Recruit and develop staff across all departments Requirements:
Experience in hospitality management
Strong problem-solving and leadership skills
Availability for adaptable working hours
Financial acumen for budget management
Commitment to high service standards Lead operational excellence and guest satisfaction at Westin Bear Mountain in beautiful Victoria, BC.

📌 Director Of Operations At Westin Bear Mountain Langford
🏢 Westin Hotels u0026 Resorts
📍 Langford