VP of Operations
Department: Operations

Reports To: Brand President - Franchisee

Base pay range: CA$150,000.00/yr - CA$180,000.00/yr

Position Summary: The VP of Operations is the brand leader for all day‑to‑day operations. This role is responsible for driving operational excellence, exceeding the brand’s high standards for quality, service, and cleanliness, and ensuring the restaurants in the market are always sharp, safe, and ready for business. Success comes from building a winning team capable of executing our plans and growing EBITA in accordance with good business practices.

What You’ll Do

Management routines, standards & audit

Role creation—define expectations for each position

Team development and management—build a team of high‑performing leaders

Act as a dynamic change agent—create buy‑in, shared vision, and engagement (not just work within a corporate structure)

Create a positive, ethical culture based on doing things right—not cutting corners

Process creates results, NOT results at all costs

What You Bring

Engaging, positive leader who is hands‑on operationally, but with the vision to build scalable systems

Advanced understanding and technical competence in all quick‑service restaurant operating systems

Proven history of training, developing, and coaching others

Robust financial acumen and ability to manage P&Ls;, establish budgets, and ensure achievement of targets through systems and processes

Excellent verbal and written communication skills

Proven leadership skills

Self‑directed and initiative‑taking

Excellent problem‑solving and analytical skills

Strong judgment and decision‑making skills





Knowledge of Microsoft Office Suite

Ability to establish and maintain professional relationships

Excellent planning, organizational, and prioritizing skills

Key Responsibilities and Qualifications

We need a leader to take us to the next level with relative autonomy to build the team and processes

This is far more entrepreneurial than most roles in the industry

Build systems for staffing, training, development, assessment, and monitoring goals

Create systems that drive and monitor financial and operational performance with correction mechanisms

Develop communication, record‑keeping, and compliance systems

5+ years of QSR experience at a multi‑unit level

A college diploma or university degree is an asset

Competitive Compensation: Competitive Salary + bonus + car allowance

Vacation: 3 weeks

We are a top QSR brand in the country

Out-of-Country Applicants: We appreciate your interest in our organization. Regrettably, we are unable to provide sponsorship or assistance with international relocation. To be considered for this position, applicants must presently reside in Canada.

Seniority level
Executive

Employment type
Full-time

Job function
Management, Training, and Customer Service

Industries
Restaurants, Food and Beverage Services, and Hospitality

About Blue Shock Executive Search
Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top‑tier candidates across the restaurant, hospitality, and food service‑related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. www.blueshock.ca

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📌 Vice President (British Columbia)
🏢 Blue Shock Executive Search
📍 British Columbia