Join Klue's Customer Success team as a Customer Success Manager, focusing on B2B competitive intelligence. You'll cultivate customer relationships and drive measurable growth through proactive engagement. As a Customer Success Manager, you will take ownership of customer interactions from onboarding to renewal, ensuring their objectives are met.

Your expertise in building trust and managing renewals will help you foster strong partnerships, increasing the usage of Klue’s rapid-evolving AI product. You'll also identify expansion prospects and coordinate with different teams to drive platform adoption. Key Responsibilities:
Own customer renewals and expansion targets
Drive adoption of AI agents and integrations
Connect Klue's offerings to customer business goals
Multi-thread relationships across customer organizations
Lead the cross-functional account team Requirements:
Proven CSM or commercial experience
Robust leadership and coordination skills
Excellent customer relationship-building abilities
Comfortable with upsell and business-case development
Proficient in change management dynamics Leverage your relationship-building and commercial skills to drive success at Klue.

📌 Customer Success Manager At Klue Vancouver (Canada)
🏢 Klue Labs
📍 Canada