Overview of the Role:
• This role consists of a combination of Support and DevOps for a range of applications that sit within the firm’s Plant Management (PLM) Department – which is part of the Reliability Production and Engineering (RPE) Organization.
• The candidate will work with the rest of the team to support and engineer the different applications which the department has oversight of.
• The team is based in a number of regions around the globe to provide twenty-four support of all the applications.
• These applications include the firm’s system for running ready for business checks that is used by most departments within technology, a high-volume alert processing platform, a data science platform that facilitates analytical research, a multi-tenant Kubernetes platform and a suite of batch management applications. The goal of the department’s work is to:
• maintain the stability of applications
• allow applications to scale
• help resolve issues encountered by the userbase
• make improvements to the applications
• resolve hygiene items and add recent features to the systems
• reduce toil and eliminate manual process
• management of the release process Required Skill Set:
• This role requires 2 – 5 years of experience with DevOps skillset, with good Linux and Python knowledge and problem-solving skills. Other technical skills that we look for include knowledge of relational databases, SQL, Kubernetes, docker/container technologies, Jenkins, Git, shell scripting, Kafka, Zookeeper, datascience skills (such as Pandas and NumPy) and knowledge of observability tools such as Prometheus and Grafana. Daily Tasks and Project Work:
• Provide front-line support for the core applications
• Answer user enquiries and suggest solutions to reported problems
• Troubleshoot incidents and provide problem management
• Log file investigation and host analysis to identify performance and instability issues
• Identification of toil items
• Creation of automated solutions
• Scripting and programming to add new features, improve systems and resolve bugs
• Building of network shares, load balancers, machines and other plant components to facilitate new features and applications
• Resolve hygiene items and keep the systems up to date
• Manage releases
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