Fast Air FBO offers a agile customer service focused work environment. We are currently looking for a polished, professional Customer Service Representative to join our team.

We Offer:

A professional energetic work environment that is team-based within a energetic can-do positive organization. Extra benefits include: access to career opportunities within the Fast Air organization, health benefits, RRSP matching, free in office parking, referral bonuses, corporate activities and a gym in office.

If you enjoy a non- traditional work schedule that includes rotational shifts with 3 day weekends, have an excellent command of the English language, great people skills, and have a professional demeanor this might be the opportunity for you.

The Position:

· Answer telephones and greet customers at the front desk

· Take initiative and anticipate customer needs, accept responsibility and take appropriate actions

· Operate a two-way radio to communicate with other team members

· Take customer orders for aviation fuel and other aviation related services

· Complete daily records and data input into software

· Complete customer invoicing and receiving of payments

· Arrange for catering,



make customer hotel and car rental reservations

· Operate a passenger van to shuttle customers

· Do light cleaning, including mopping of floors

Requirements:

· Must be able to work various shifts between 05:00 and 22:00 over 7 day week. This will require you to have reliable transportation as transit service is not available

· Demonstrated ability to provide excellent customer service with minimum of two years experience

· Ability to obtain a RAIC, which includes a clear criminal records check

· Valid class 5F driver’s license

· Computer literate, Microsoft XP, Office 2000, Word, Excel, Outlook

· Strong problem identification and problem resolution skills

· Excellent time management and ability to multitask

· Ability to work with minimal supervision in a teamwork environment

· Must be legally entitled to work in Canada with no restrictions to hours/days of work

Pay: $18.00-$20.00 per hour

Perks
Company events
Dental care
Extended health care
Life insurance
On-site parking
RRSP match
Vision care

Licence/Certification:
Class 5 Licence (preferred)

Work Location: In person

📌 Customer Service Representative Winnipeg
🏢 Fast Air Jet Centre
📍 Winnipeg