Job Title: Bilingual Front Office Associate – Seasonal, Full time
Location: Hartt Island Campground
Job Type: Seasonal Full-Time
About the Role:
We are hiring a Seasonal Bilingual Front Office Associate (French & English) to join our team. This full time position requires availability on both weekdays and weekends, including evenings. As a key part of our front office team, you will be the first and last point of contact for guests and help ensure they have a smooth and enjoyable experience.
Responsibilities:
Greet and assist guests in both French and English, in person and over the phone
Answer phone calls and emails with professionalism and efficiency
Make, modify, and cancel reservations using our booking system
Handle check-ins and check-outs accurately and courteously
Process payments and balance daily transactions as well as prepare daily sales and deposit reports
Coordinate group bookings
Enforce campground policies and procedures
Monitor outstanding balances and timely collection of payments
Qualifications:
Fluent in both French and English (spoken and written)
Solid communication and customer service skills
Proficient with computers and comfortable learning our reservation software Campspot
Reliable, punctual, and robust leadership skills
Trustworthy with handling money and sensitive information
Able to multitask in a fast paced environment
Experience in hospitality or customer service is required
Schedule & Duration:
Seasonal full time position
Must be available weekdays, weekends and evenings
Job Types: Full time, Part-time, Seasonal Pay: $23.00-$25.00 per hour