Join Geek+ as a Service Project Manager and elevate customer experiences with effective robotic solutions. Engage with clients across North America to resolve issues and enhance service delivery. Based in Atlanta, Georgia, Geek+ is searching for a driven Service Project Manager to join their team.

This role requires a minimum of two years in customer service, preferably in a technical or automation field. You will leverage your strong communication skills to support customers, tackle issues and contribute to project requests efficiently. Key Responsibilities:
Respond to customer inquiries via phone, email, or chat
Manage service tickets and track issue resolution
Collaborate with technical teams for customer feedback
Drive continuous improvement in service levels
Host meetings for feedback collection and analysis Requirements:
Minimum 2 years in customer service, ideally technical
Robust communication and interpersonal skills
Ability to resolve basic technical issues
Familiarity with ticketing systems
Bilingual in Chinese and English Be a vital part of Geek+ by enhancing customer interactions and supporting creative robotic solutions.

📌 Customer Focused Service Project Manager Markham
🏢 B Capital
📍 Markham