Job Description

Responsible for responding and resolving service calls, providing technical support, and troubleshooting various issues for our customers, for Honeywell’s HVAC, automation controls, life safety, fire, and security systems. Additional responsibilities may also include technical delivery of small service jobs, preventative maintenance, customer training and installations. You will also be responsible for ensuring the necessary paperwork is accurate, timely and thoroughly completed with minimal supervision.
Job Description

Responsible for responding and resolving service calls, providing technical support, and troubleshooting various issues for our customers, for Honeywell’s HVAC, automation controls, life safety, fire, and security systems. Additional responsibilities may also include technical delivery of small service jobs, preventative maintenance, customer training and installations. You will also be responsible for ensuring the necessary paperwork is accurate, timely and thoroughly completed with minimal supervision.

Responsibilities

Key Responsibilities:

Technical And Job-Related Responsibilities

Verify system functional performance to ensure proper operations according to contract requirements including testing, calibrating verify system and peripheral device operations as per preventative maintenance schedule.
Complete documentation of all work done, including all readings, offsets, etc.
Perform system backups, install appropriate updates and patches
Maintain customer system documentation with any configuration or model changes.
Respond to emergency service calls as required
Keep abreast of changes and new developments in product and preventive maintenance techniques
Availability for and performance of duties outside of normal working hours as required

Customer Management

Promote, build and maintain good customer relations




Keep Supervisor informed of customer requirements, systems status, and actual, potential or perceived customer problems
Demonstrate system and provide training to customers as required
Be aware of service contract scope of service, equipment coverages, and requirements

Health And Safety

Carry out site hazard and risk assessments for Honeywell tasks, including proper use of safety personal protective equipment

Administrative Responsibilities

Be responsible for Honeywell’s assets such as tools, software, and site database
Keep documentation and paperwork up-to-date
Real time job reporting

Qualifications

YOU MUST HAVE

Post-secondary diploma in electronics, electrical, instrumentation, engineering technologist, or technical field.
Valid Class 5 Driver’s License
Ability to obtain Reliability Security clearance

WE VALUE

Previous customer service experience
IT experience (networking)
Fire Safety (CFAA)
Valuable written and oral communication
Ability to follow instructions and identify mistakes
Bachelor’s degree or technical/professional certificate
Good presentation skills.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

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📌 Sr Field Service Technician (Manitoba)
🏢 Honeywell
📍 Manitoba