About the Opportunity

Develop, maintain, and document detailed collections processes, procedures, and best practices.

Support and coordinate daily collections activities to ensure timely follow‑up and resolution of outstanding accounts.

Manage the full‑cycle collections process, from initial client outreach through to resolution and payment collection.

Communicate professionally with clients regarding overdue accounts, including preparing collection notices, reminder statements, and follow‑up correspondence.

Partner with internal stakeholders to investigate, analyze, and resolve collection‑related issues in a timely manner.

Achieve established aged accounts receivable targets, with a focus on reducing balances outstanding over 90 days to support forecasting and cash flow objectives.

Provide ongoing support and guidance to partners regarding outstanding receivables, promoting effective communication and issue resolution.

Liaise with partners and finance team members to resolve billing discrepancies and collection concerns efficiently.





Perform account reconciliations to ensure the accuracy and integrity of financial records.

Prepare reports, analysis, and status updates related to collections activities while maintaining detailed records within the collections system.

Provide regular reporting and updates to partners and finance leadership regarding collection performance and outstanding issues.

Collaborate closely with the Accounts Receivable and Billing teams to resolve discrepancies and ensure payments are properly applied and reconciled.

About You

5+ years of full‑cycle collections experience from professional industries (law firm, banks, large consulting firms, etc).

Excellent communication skills, professional manner.

Aderant is an asset; need to be tech‑savvy.

Location
You must currently reside within the Greater Toronto Area and be permitted to work in Canada.

Salary Range
$66,500 - $86,800 per year

Benefits
Eligible for discretionary bonuses, medical, dental, vision advantages, and the company’s 401(k) retirement plan.

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📌 Confidential Sr. Collections Specialist (Ontario)
🏢 Vaco Recruiter Services
📍 Ontario