Staffmax is currently seeking a motivated and customer-focused Front Desk & Inside Sales Coordinator for one of our clients in Winnipeg. This role is ideal for someone who enjoys being the first point of contact, supporting customers, and working collaboratively with internal teams in a fast-paced office environment.
The successful candidate will be responsible for delivering excellent customer service, supporting inside sales activities, and providing strong administrative assistance. You will interact with both walk-in and phone-in customers, ensuring a smooth and skilled customer experience.
Key Responsibilities
Manage front desk operations, including answering and directing calls professionally
Greet and assist walk-in customers in a courteous manner
Take customer orders and provide product information over the phone
Process orders and perform accurate data entry
Handle over-the-counter sales transactions
Maintain organized filing systems and documentation
Provide general administrative support to various departments
Assist with additional tasks and projects as required
Skills & Qualifications
Minimum 3 years of office administration and customer service experience
Solid verbal and written communication skills in English
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to quickly learn recent systems and processes
POS system experience is considered an asset
Strong attention to detail and high level of accuracy
Excellent multitasking and organizational skills
Proactive, professional, and self-motivated attitude
Strong customer service mindset
Ability to thrive in a fast-paced environment